
How a CodePen Support Ticket Turned into a Great Conversation
It all started with us submitting a support ticket. No threats. No demands for escalation. Just a simple support ticket. We know that’s not the answer most people expect with...
Heather Burns is an accessibility consultant at Equal Entry. Diagnosed with a learning disability at age 6, she was empowered to seek the accommodations she and others needed. She is based in Charlotte, North Carolina.

It all started with us submitting a support ticket. No threats. No demands for escalation. Just a simple support ticket. We know that’s not the answer most people expect with...

On July 2, 2020, a visitor to the Equal Entry website left us the following message: This accessibility Comment Web page May have 2 errors and 5 Alerts Suggested Screen TOOL and...

Don’t just cheer on the Paralympians, get involved! My oldest daughter is a Foil fencer. I, like most fencing parents, didn’t know the first thing about the sport before she...